Skip to Main Content

Civility and Inclusion

Resources hub for the topic of inclusion, diversity, equality and equity.

Civility Resources

Civility at Work
Call Number: WX224 (YDH)
ISBN: 9781953349804
Publication Date: 2021-04-30
Mastering civility : a manifesto for the workplace by Christine Porath
Call Number: Request this item via document supply
ISBN: 9781478947899
Publication Date: 2016
The language of kindness: a nurse's story by Christie Watson
Call Number: WY 10 (MPH & YDH)
ISBN: 9781784741983
Publication Date: 2019
Kindness in Leadership by Gay Haskins (Editor); Lalit Johri (Editor); Michael Thomas (Editor)
Call Number: WX 224.2 (YDH)
ISBN: 9781138207349
Publication Date: 2018

Andersson, L. and Pearson, C. (1999) 'Tit for Tat? The spiraling effect of incivility in the workplace', Academy of Management Review, 44(3) pp.452-471, DOI: 10.5465/AMR.1999.2202131.
An OpenAthens login is required
Chancellor, J.; Margolis, S.; Bao, K. and Lyubomirsky, S. (2018) 'Everyday prosociality in the workplace: the reinforcing benefits of giving, getting, and glimpsing', Emotion, 18(4) pp.507-517
Please contact the Library for a copy of this article
Porath, C. and Pearson, C. (2013) 'The price of incivility', Harvard Business Review 91(1) pp.114-21

The What, Why and How for Kindness and Inclusion Video 1: What By SFT TEL

The What, Why and How for Kindness and Inclusion Video 2: Why By SFT TEL

The What, Why and How for Kindness and Inclusion Video 3: How By SFT TEL