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Library & knowledge resources supporting leadership and organisational development at Somerset NHS Foundation Trust
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Resolution resources
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The 7 Principles of Conflict Resolution
by
Louisa Weinstein
Call Number: WX224
ISBN: 9781292220925
Publication Date: 2018-06-26
Dealing with Difficult People. 4th ed.
by
Roy Lilley
ISBN: 9780749486419
Publication Date: 2019
Managing Conflict: a practical guide to resolution in the workplace
by
David Liddle
ISBN: 9780749480882
Publication Date: 2017-09-26
Nonviolent Communication: a Language of Life
by
Marshall B. Rosenberg; Deepak Chopra (Foreword by)
Call Number: WLM870
ISBN: 9781892005281
Publication Date: 2015-09-01
Simpao, A. (2013) 'Conflict management in the health care workplace', Physician Executive, 39(6) pp.54-6.
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Ellis, P. and Abbott, J. (2020) ' Managing conflict in the workplace: reducing and managing it', Journal of Kidney Care, 5(3) pp.140-143. doi: 10.12968/jokc.2020.5.3.140
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Patton, C. (2020) 'Breaking the health-care workplace conflict perpetuation cycle', Leadership in Health Services 33(2) pp.147-162. doi: 10.1108.LHS.06.2019.0036
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Ghorbankhani, M. and Jones, A. (2022) 'The importance of management's response to staff speaking up in the healthcare setting', British Journal of Healthcare Management, 28(5) pp.108-111. doi:10.12968/bjhc.2021.0114
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The 7 Principles of Conflict Resolution by 
Managing Conflict: a practical guide to resolution in the workplace by 
Nonviolent Communication: a Language of Life by 